Privacy statement

1. Data protection at a glance

General information

Below we have provided a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to personally identify you. For detailed information on the subject of data protection, please refer to our privacy statement which can be found below this text.

Data collection on our website

Who is responsible for data processing on this website?

The data processing on this website is carried out by the website operator. Their contact data can be found in the privacy statement and in the legal notice of this website.

How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This may involve data that you enter into a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. This mainly relates to technical data (e.g. internet browser, operating system or the time the page was accessed). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure that the website is free of errors. Other data can be used to analyse your user behaviour. In addition, we may process personal data in order to provide certain functions, e.g. to respond to a request via our contact form.

What rights do you have in relation to your data?

At any time you have the right to receive information free of charge about our processing of your personal data. You also have the right to demand the rectification, blocking or erasure of this data and, in certain cases, to assert your right to data portability.

You equally have the right, under certain circumstances, to request that the processing of your personal data be restricted. Details of this can be found in the data protection declaration under “Right to restriction of processing”. Furthermore, you have the right to appeal to the competent supervisory authority.

You can contact us at any time for this purpose as well as for further questions on the subject of data protection, e.g. via the contact channels stated in this privacy statement or in the legal notice.

Analysis tools and tools from third-party providers

When you visit our website, your browsing behaviour can be assessed for statistical purposes. This is done primarily with cookies and analysis programs. The analysis of your browsing behaviour is usually anonymous; your browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by avoiding the use of certain tools. Detailed information can be found in the following privacy statement.

2. General notes and mandatory information

Data protection

The operators of these web pages take the protection of your personal data very seriously. We handle your personal data in a confidential manner and in accordance with statutory data protection regulations as well as this privacy statement.

A range of personal data is collected when you use this website. Personal data is data that can be used to personally identify you. This privacy statement explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. communication by email) can be subject to security breaches. It is not possible to ensure data is fully protected against access by third parties.

Information on the controller

The controller for the data processing on this website is:

STAPPERT Deutschland GmbH
Willstätterstraße 13
40549 Düsseldorf

Phone: 0211 5279-0
Email: deutschland@stappert.biz

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. We will obtain this consent from you in connection with the disclosure of your personal data. You can revoke your consent at any time, e.g. by sending an informal message via one of the contact channels stated in this privacy statement. The lawfulness of the data processing carried out until the revocation shall remain unaffected by the revocation.

Right to object to data collection in special cases and right to object to direct marketing (Article 21 GDPR)

If data processing is carried out on the basis of Article 6 (1) (e) GDPR (performance of a task carried out in the public interest or in the exercise of official authority) or Article 6 (1) (f) GDPR (for the purposes of the legitimate interests pursued by the controller or by a third party), you shall have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy statement. If you file an objection, we will no longer process your personal data – unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection according to Article 21 (1) GDPR).

If your personal data are processed for the purpose of direct marketing, you shall have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is connected with such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Article 21 (2) GDPR).

Right to appeal to the competent supervisory authority

In the event of infringements of the GDPR, the data subject shall have the right to appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right of appeal shall be without prejudice to other administrative or judicial redress.

Right to data portability

You have the right to have data – which we process automatically on the basis of your consent or in fulfilment of a contract – handed over to you or to a third party in a commonly-used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done as far as is technically feasible.

Information, blocking, erasure and rectification

Within the framework of the applicable statutory provisions, you have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data and, where applicable, a right to the rectification, blocking or erasure of this data. You can contact us at any time for this purpose as well as for further questions on the subject of personal data at the address listed in the legal notice.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You can contact us at any time for this purpose at the address listed in the legal notice. A right to the restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored with us, we usually need time to verify this. You have the right to request that the processing of your personal data be restricted for the duration of the check.
  • If the processing of your personal data has taken/is taking place unlawfully, you have the right to request that the data processing be restricted instead of erasing the data.
  • If we no longer need your personal data, but you require it for the exercise, defence or establishment of legal claims, you have the right to request that the processing of your personal data be restricted instead of erasing the data.
  • If you have lodged an objection to pursuant to Article 21 (1) GDPR, your interests must be weighed against ours. You have the right to request that the processing of your personal data be restricted until it becomes clear whose interests take precedence.

If you have restricted the processing of your personal data, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.

Obligation to provide data

The information required for contacting us or registering for our newsletter is marked as mandatory information in the relevant area of the website (e.g. an online form); without the provision of the mandatory information, we cannot enable you to use the respective function.

If we also collect personal data from you, we will inform you at the time of collection whether the provision of this information is required by law, or is necessary for the performance or conclusion of a contract. As a rule, we identify information that is provided voluntarily and is not based on any of the aforementioned obligations or is not necessary for the conclusion of a contract.

Recipients of personal data

Your personal data will generally be processed within our company. Depending on the type of personal data, only certain departments / organisational units will have access to your personal data. This includes, in particular, the specialist departments involved in providing our digital services (e.g. websites) and the respective business processes, and our IT department.

We may also transfer your personal data to third parties outside our company to the extent permitted by law. These external recipients may include, but are not limited to:

  • affiliated companies to which we transfer personal data for internal administration purposes;
  • service providers engaged by us to perform services for us on a separate contractual basis, which may include the processing of personal data, as well as subcontractors of service providers engaged with our consent; and
  • non-public and public bodies, insofar as we are obligated to transmit your personal data on the basis of legal obligations.

Storage period for personal data

We store your personal data for as long as we have a legitimate interest in its storage and this is not outweighed by your interest in the discontinuation of storage.

Even where there is no legitimate interest, we may continue to store the data if we are legally obliged to do so (e.g. to fulfil retention obligations). We will erase your personal data without your intervention as soon as it is no longer required in order to fulfil the purpose of the processing, or if the storage is otherwise legally inadmissible.

Personal data that we must store in order to fulfil our retention obligations will be stored until the end of the respective retention obligation. If we store personal data solely to fulfil retention obligations, this data shall generally be blocked in such a way that it can only be accessed where this is necessary in relation to the purpose of the retention obligation.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://”, and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

Philippe Goczol
STAPPERT Deutschland GmbH
Willstätterstraße 13
40549 Düsseldorf

Phone: 0211 5279-0
Email: deutschland@stappert.biz

4. Data collection on our website

Cookies

Our web pages use what are known as cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make what we offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer by your browser.

The majority of the cookies we use are “session cookies”. These are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser during your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally reject them, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. The options for managing cookies are described in the help menu of your browser:

For Internet Explorer™ : https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

For Safari™ : https://support.apple.com/en-gb/guide/safari/sfri11471/mac

For Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

For Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences  

For Opera: https://help.opera.com/en/latest/web-preferences/   

Cookies which are necessary for the electronic communication process or for the provision of certain functions requested by you (e.g. shopping basket function) are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to provide its services in an optimised manner free of technical errors. Insofar as other cookies (e.g. cookies for analysing your browsing behaviour) are stored, these are dealt with separately in this privacy statement. We can also use cookies to create pseudonymous user profiles for the purposes of advertising, market research and the demand-oriented design of our website on the basis of Article 15 (3) German Telemedia Act (TMG).

Server log files

The provider of the web pages automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. This includes:

  • Browser type and browser version
  • Operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of server request
  • IP address

This data will not be merged with other data sources.

This data is collected on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in presenting the website in an optimal manner and free of technical errors – for this purpose the server log files must be recorded.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form including the contact data you provided there will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. This data will not be passed on without your consent.

The processing of the data entered in the contact form is carried out for the purposes of our legitimate interest in responding to your request via the contact form on the basis of Article 6 (1) (f) GDPR.

The data entered by you in the contact form will remain with us until you request erasure [, revoke your consent to the processing of your personal data] or the purpose for data storage no longer applies (e.g. after your request has been processed) or we no longer have a legitimate interest in continued data processing for other reasons. Mandatory legal provisions – in particular retention periods – remain unaffected.

5. Analysis tools

Google Analytics

This website uses features of Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses “cookies”, which are text files placed on your computer to facilitate an analysis of how you use the website. The information generated by the cookie about your use of the website is generally transmitted to and stored by Google on a server in the USA.

Google Analytics cookies are stored and these analysis tools are used on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise the content on its website.

IP anonymisation

We have activated the IP anonymisation function on this website. This means your IP address will first be shortened by Google within Member States of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to and stored by Google on a server in the USA. Google will use this information on behalf of the operator of this website to analyse your use of the website, compile reports on website activities and to render additional services associated with website use and internet use for the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data by Google.

Rejecting cookies

You can prevent the storage of cookies by selecting the corresponding settings in your browser software. You should be aware, however, that by doing so you may not be able to make full use of all the functions of this website.

Opposition to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: disable Google Analytics.

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en

Order data processing

We have concluded a contract with Google for order data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Analytics Demographics

This website uses the “Demographics” function of Google Analytics. This allows reports to be generated that contain information about the age, gender and interests of site visitors. This data comes from interest-related advertising by Google and visitor data from third parties. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account, or generally prohibit Google Analytics from collecting your data as described under “Objection to data collection”.

6. Plugins and tools

YouTube

Our website uses plugins from YouTube. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection is established to YouTube’s servers. This will tell the YouTube server which of our pages you have visited.

Furthermore, YouTube can store various cookies on your end device. YouTube can use these cookies to obtain information about visitors to our website. This information is used, among other things, to record video statistics, improve user-friendliness and prevent attempts at fraud. The cookies remain on your end device until you delete them.

If you are logged into your YouTube account, you are allowing YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

Using YouTube is designed to ensure our online offers are presented in an appealing manner. This constitutes a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

Further information on the handling of user data can be found in the YouTube Privacy Policy at:  https://policies.google.com/privacy?hl=en.

Google Web Fonts

This page uses so-called web fonts provided by Google for the uniform display of fonts. Google fonts are installed locally. No connection to Google servers takes place.

Google Maps

This site uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the features of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Using Google Maps is designed to ensure our online offers are presented in an appealing manner and the places indicated by us on the website are easy to find. This constitutes a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

You can find more information on the handling of user data in the Google Privacy Policy: https://policies.google.com/privacy?hl=en.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (e.g. in a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

All of the reCAPTCHA analyses take place in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is carried out in our legitimate interest to protect what we offer from abusive automated spying and spam based on Article 6 (1) (f) GDPR.

For more information about Google reCAPTCHA and the Google Privacy Policy, please visit the following links:. https://policies.google.com/privacy?hl=en and https://www.google.com/recaptcha/intro/android.html.